Forward Deployed Engineer on the Revenue team at Runpod, supporting AI cloud platform growth by joining sales calls, building POCs, troubleshooting complex customer issues (inference, LLMs, GPU), providing architectural guidance, and relaying feedback to engineering. Requires 3+ years software development, AI familiarity, strong communication, and US PST location.
Lead and scale Runpod's Forward Deployed Engineering and Technical Support teams. Own pre- to post-sales technical engagement, solution architecture, support operations with SLAs, and synthesize customer feedback into product roadmap priorities. Requires 10+ years technical customer-facing experience including 4+ years leading teams in high-growth AI/cloud infrastructure.
Forward Deployed Engineer on the Revenue team at Runpod, supporting AI cloud platform growth by joining sales calls, building POCs, troubleshooting complex customer issues (inference, LLMs, GPU), providing architectural guidance, and relaying feedback to engineering. Requires 3+ years software development, AI familiarity, strong communication, and US PST location.
Lead and scale Runpod's Forward Deployed Engineering and Technical Support teams. Own pre- to post-sales technical engagement, solution architecture, support operations with SLAs, and synthesize customer feedback into product roadmap priorities. Requires 10+ years technical customer-facing experience including 4+ years leading teams in high-growth AI/cloud infrastructure.