Support Engineer helping customers debug and build on the Retool platform. Diagnose complex technical issues with databases, APIs, web performance, and infrastructure while advocating for users internally. Requires 2+ years technical customer support experience, intermediate JavaScript, and database knowledge.
Senior Community Support Engineer provides technical solutions to developers in public forums and Office Hours, debugs JavaScript/SQL/API issues, curates community content, and collaborates with engineering teams. Requires 3+ years experience and advanced JavaScript proficiency.
Support Engineer helping customers debug and build on the Retool platform. Diagnose complex technical issues with databases, APIs, web performance, and infrastructure while advocating for users internally. Requires 2+ years technical customer support experience, intermediate JavaScript, and database knowledge.
Senior Community Support Engineer provides technical solutions to developers in public forums and Office Hours, debugs JavaScript/SQL/API issues, curates community content, and collaborates with engineering teams. Requires 3+ years experience and advanced JavaScript proficiency.