Customer Success Manager responsible for enterprise client retention, relationship management, renewals, QBRs, NPS, revenue forecasting, and driving value from Prove's identity and authentication platform. Requires 3-5 years customer-facing experience in fintech, cybersecurity or high-growth tech, with strong project management and communication skills.
Manages a team of CSMs focused on banking customers, driving adoption, satisfaction, and revenue growth. Owns client relationships, QBRs, onboarding support, and cross-functional collaboration.
Customer Success Manager responsible for enterprise client retention, relationship management, renewals, QBRs, NPS, revenue forecasting, and driving value from Prove's identity and authentication platform. Requires 3-5 years customer-facing experience in fintech, cybersecurity or high-growth tech, with strong project management and communication skills.
Manages a team of CSMs focused on banking customers, driving adoption, satisfaction, and revenue growth. Owns client relationships, QBRs, onboarding support, and cross-functional collaboration.