Latest Support Engineering jobs at PlanetScale

Supports developers and businesses using PlanetScale by troubleshooting production application and database issues, improving documentation, and translating recurring customer pain into product and process improvements. Requires SQL knowledge, programming experience, and strong technical communication.

Supports enterprise customers running PlanetScale database platforms by troubleshooting production issues, advising on database performance, and escalating product gaps. The role requires strong customer communication, database internals expertise, Kubernetes knowledge, and comfort investigating unfamiliar infrastructure code.