Latest Customer Success jobs at Pearl

Manages relationships with dental practice customers, drives product adoption and value realization, troubleshoots issues, and supports renewals and account growth. Requires 2–3 years of customer success or solutions consulting experience plus dental practice experience and radiography knowledge.

Manages incoming customer inquiries via phone and email, triages requests, resolves basic Tier 1 support issues like password resets and billing, and maintains CRM data accuracy. Requires customer-centric attitude, efficient communication, technical aptitude, and AI curiosity in a fast-paced environment.