Manager, Customer Retention Solutions
KapitusNew York, NY +2
Leads a customer retention and sales renewal team, overseeing coaching, performance management, merchant escalations, renewals, and revenue goals. The role requires substantial people-management and sales experience, CRM proficiency, and residence in New York, New Jersey, or Connecticut for monthly office attendance.
100k – 100k/yrHybrid5+ YOECustomer Success