Relationship Manager responsible for managing a large book of 200 scaled business accounts, driving revenue growth through upsell/cross-sell, ensuring retention, and building deep client relationships for Intercom's AI customer agent platform.
Leads a team of Mid-Market Relationship Managers to drive customer retention, expansion, and revenue growth through AI adoption. Owns team performance metrics including renewals, upsells, and pipeline while coaching on value-based selling of SaaS solutions. Requires 4+ years sales management experience.
Relationship Manager responsible for managing a large book of 200 scaled business accounts, driving revenue growth through upsell/cross-sell, ensuring retention, and building deep client relationships for Intercom's AI customer agent platform.
Leads a team of Mid-Market Relationship Managers to drive customer retention, expansion, and revenue growth through AI adoption. Owns team performance metrics including renewals, upsells, and pipeline while coaching on value-based selling of SaaS solutions. Requires 4+ years sales management experience.