Own the full customer lifecycle for AI voice agents in freight logistics, managing pilots, implementations, and renewals while building CS processes from the ground up.
Manages full customer lifecycle for freight tech platform, from pilot to renewal, including high-stakes implementations and engineering collaborations. Builds CS processes from scratch for enterprise broker accounts in entrepreneurial environment.
Own the full customer lifecycle for AI voice agents in freight logistics, managing pilots, implementations, and renewals while building CS processes from the ground up.
Manages full customer lifecycle for freight tech platform, from pilot to renewal, including high-stakes implementations and engineering collaborations. Builds CS processes from scratch for enterprise broker accounts in entrepreneurial environment.