Support enterprise customers by troubleshooting and resolving complex network security issues including DDoS mitigation, firewall configurations, and performance problems across Cloudflare's security products. Requires 4+ years experience in network/web security support, strong protocol knowledge (BGP, TCP/IP), scripting skills, and customer-facing troubleshooting expertise.
Technical Account Manager owning post-sales technical support and success for Cloudflare's largest Enterprise customers. Responsibilities include troubleshooting complex issues, proactive risk management, architectural governance, incident response, and using AI tools to optimize customer security, reliability, and performance. Requires 8+ years customer-facing technical experience, strong networking/security knowledge, and executive communication skills.
Technical Account Manager owning post-sales technical support and success for Cloudflare's largest Enterprise customers. Responsibilities include troubleshooting complex issues, proactive risk/gap management, quarterly reviews, incident response, and using AI tools while building relationships with technical and executive stakeholders. Requires 8+ years customer-facing technical experience, deep networking/security knowledge, and strong communication skills.
REACT Consultant performing incident response, active edge mitigation, forensics, and threat containment for Cloudflare customers across on-prem, cloud, and hybrid environments. Requires 3+ years cybersecurity experience including 2+ years in IR/forensics, strong network and OS knowledge, and customer-facing skills.
Senior Customer Reliability Engineer on a rapid-response and proactive team that owns complex high-severity customer incidents end-to-end, performs deep root-cause analysis across Cloudflare's full stack, and builds AI-native telemetry, detectors, and diagnostic tooling to prevent future issues. Requires 5+ years in SRE or escalation engineering with strong networking, observability, scripting, and customer-facing experience.
Response Engineer for PhishGuard on Cloudflare's Cloudforce One team. Monitor email threat queues, investigate BEC/phishing attacks, perform threat hunts, provide customer notifications and onboarding, and feed insights to ML detection models. Requires 5+ years in cyber threat analysis with deep email protocol expertise.
Own post-sales technical support and architectural governance for Cloudflare's largest Enterprise customers. Serve as primary technical contact, proactively identify risks using AI tools, conduct reviews, drive resolutions, and advocate for customer needs with 8+ years customer-facing technical experience.
Response Engineer in Cloudflare's Managed Defense Center (CMDC) monitors security alerts, analyzes and mitigates real-time DDoS and application-layer attacks for enterprise customers using tools like WAF, Magic Transit, and runbooks. Requires 2-5 years SOC/network ops experience, networking/protocol knowledge, CLI proficiency, and customer-facing skills.
Support enterprise customers by troubleshooting and resolving complex network security issues including DDoS mitigation, firewall configurations, and performance problems across Cloudflare's security products. Requires 4+ years experience in network/web security support, strong protocol knowledge (BGP, TCP/IP), scripting skills, and customer-facing troubleshooting expertise.
Technical Account Manager owning post-sales technical support and success for Cloudflare's largest Enterprise customers. Responsibilities include troubleshooting complex issues, proactive risk management, architectural governance, incident response, and using AI tools to optimize customer security, reliability, and performance. Requires 8+ years customer-facing technical experience, strong networking/security knowledge, and executive communication skills.
Technical Account Manager owning post-sales technical support and success for Cloudflare's largest Enterprise customers. Responsibilities include troubleshooting complex issues, proactive risk/gap management, quarterly reviews, incident response, and using AI tools while building relationships with technical and executive stakeholders. Requires 8+ years customer-facing technical experience, deep networking/security knowledge, and strong communication skills.
REACT Consultant performing incident response, active edge mitigation, forensics, and threat containment for Cloudflare customers across on-prem, cloud, and hybrid environments. Requires 3+ years cybersecurity experience including 2+ years in IR/forensics, strong network and OS knowledge, and customer-facing skills.
Senior Customer Reliability Engineer on a rapid-response and proactive team that owns complex high-severity customer incidents end-to-end, performs deep root-cause analysis across Cloudflare's full stack, and builds AI-native telemetry, detectors, and diagnostic tooling to prevent future issues. Requires 5+ years in SRE or escalation engineering with strong networking, observability, scripting, and customer-facing experience.
Response Engineer for PhishGuard on Cloudflare's Cloudforce One team. Monitor email threat queues, investigate BEC/phishing attacks, perform threat hunts, provide customer notifications and onboarding, and feed insights to ML detection models. Requires 5+ years in cyber threat analysis with deep email protocol expertise.
Own post-sales technical support and architectural governance for Cloudflare's largest Enterprise customers. Serve as primary technical contact, proactively identify risks using AI tools, conduct reviews, drive resolutions, and advocate for customer needs with 8+ years customer-facing technical experience.
Response Engineer in Cloudflare's Managed Defense Center (CMDC) monitors security alerts, analyzes and mitigates real-time DDoS and application-layer attacks for enterprise customers using tools like WAF, Magic Transit, and runbooks. Requires 2-5 years SOC/network ops experience, networking/protocol knowledge, CLI proficiency, and customer-facing skills.