Lead and scale the Customer Success team for Enterprise and Mid-Market segments at a real estate fintech company. Own retention, expansion, and team development while building scalable processes, playbooks, and health scoring frameworks in a high-growth environment.
Build, retain, and grow a book of Mid-Market customers for a real estate fraud-prevention SaaS platform. Own renewals, drive adoption, and act as the customer voice across product, sales, and engineering teams.
Lead and scale the Customer Success team for Enterprise and Mid-Market segments at a real estate fintech company. Own retention, expansion, and team development while building scalable processes, playbooks, and health scoring frameworks in a high-growth environment.
Build, retain, and grow a book of Mid-Market customers for a real estate fraud-prevention SaaS platform. Own renewals, drive adoption, and act as the customer voice across product, sales, and engineering teams.