Manage a portfolio of enterprise customers for BuildOps, driving platform adoption, value realization, retention, and expansion through success planning, business reviews, risk management, and cross-functional coordination. Requires 3+ years in customer success or account management, REST API experience, strong communication and organizational skills, and a bachelor's degree.
Customer Success Manager responsible for assisting commercial contractors with BuildOps software implementation, support, troubleshooting, and training via phone, email, Zoom, and occasional on-site visits. Requires strong communication, problem-solving, and product expertise; bachelor's degree and EST hours required.
Manage a portfolio of enterprise customers for BuildOps, driving platform adoption, value realization, retention, and expansion through success planning, business reviews, risk management, and cross-functional coordination. Requires 3+ years in customer success or account management, REST API experience, strong communication and organizational skills, and a bachelor's degree.
Customer Success Manager responsible for assisting commercial contractors with BuildOps software implementation, support, troubleshooting, and training via phone, email, Zoom, and occasional on-site visits. Requires strong communication, problem-solving, and product expertise; bachelor's degree and EST hours required.