Responsibilities

Define and own the long-term technical strategy for Bridge including Billing, IAM, Data, Operations, and Platform Infrastructure
Partner with Product team to ensure alignment with Docker's product roadmap and company growth objectives
Operate as a strategic partner to executive leadership, proactively identifying platform capabilities and constraints that shape product and business decisions
Anticipate infrastructure needs 12–18 months ahead of product demand, initiating foundational work before the business surfaces the requirement
Drive cross-functional initiatives to unlock new business models, pricing strategies, compliance requirements, and enterprise go-to-market motions
Establish Bridge platform as a durable competitive advantage through reliability, developer self-service, and enterprise flexibility

Architect and oversee development of scalable, highly available infrastructure spanning billing and subscription management, identity and access management, data pipelines, and core platform services
Lead technical decisions around build vs. buy, vendor selection, and platform integration strategies across all five domains
Ensure platform supports complex enterprise requirements including multi-seat licensing, usage-based billing, SSO/SAML/OIDC, granular policy hierarchies, and sophisticated financial reporting
Champion engineering excellence: API-first design, zero-trust security posture, microservices architecture, and cloud-native operational practices
Own end-to-end reliability, driving 99.9%+ uptime across billing-critical and identity-critical systems

Lead and grow a high-performing organization of 30+ engineers and managers across Billing, IAM, Data, Operations, and Platform Infrastructure
Foster a culture of technical excellence, psychological safety, and deep customer empathy across all Bridge teams
Mentor engineering managers and senior ICs, developing the next generation of technical leadership within the organization
Partner with Talent Acquisition to recruit top-tier engineering talent across a competitive market

Establish robust operational practices ensuring platform reliability, security, and compliance across all Bridge systems
Implement comprehensive monitoring, alerting, and incident response procedures, with clear SLAs and escalation paths
Drive compliance initiatives including SOX, PCI DSS, GDPR, and evolving international tax and data residency requirements
Define and track success metrics across all five domains, creating transparency with stakeholders and leadership

Collaborate with Product Management to translate business requirements into durable platform capabilities rather than one-off solutions
Work with Finance to ensure accurate revenue recognition, billing operations, and forecasting capabilities at scale
Partner with Sales and Customer Success to enable complex enterprise deal structures, custom contracts, and customer-specific billing requirements
Support Marketing and Growth teams with experimentation infrastructure for pricing, packaging, and conversion optimization

Requirements

12+ years of engineering experience, with at least 3 years in an executive-level engineering leadership role (VP or equivalent)
Demonstrated track record of leading platform or infrastructure organizations of 20+ engineers across multiple functional domains
Proven ability to anticipate business needs and deliver infrastructure capabilities proactively, ahead of demand
Strong business acumen with the ability to translate technical platform capabilities into measurable business outcomes
Excellent communication skills with experience influencing across product, finance, legal, and executive audiences

Deep background in distributed systems, cloud-native architecture, and platform engineering at scale (AWS, GCP, or Azure)
Hands-on expertise or strong working knowledge in at least two of the five Bridge domains: billing/payments, identity & access management, data engineering, developer infrastructure, or platform operations
Experience with billing and subscription management systems (Stripe, OpenMeter, Chargebee, or similar) and the operational complexity of running them in production
Familiarity with enterprise IAM concepts including SSO, SAML, OIDC, RBAC, and policy enforcement at scale
Proficiency in modern programming languages (Go, Python, Java, or similar) and cloud data technologies

Deep understanding of subscription billing, usage-based pricing, and enterprise contract management
Working knowledge of revenue recognition principles, financial controls, and compliance frameworks (SOX, PCI DSS)
Experience navigating international billing requirements, tax compliance, and data residency obligations
Familiarity with B2B SaaS business models, developer-focused products, and enterprise procurement dynamics

Experience at high-growth developer tools, infrastructure software, or open-source companies
Background running platform engineering teams that serve both internal and external consumers
Experience with container technologies, Kubernetes, or cloud-native development ecosystems
Track record of successful large-scale system migrations or platform modernization programs
Experience scaling an engineering organization through rapid company growth or significant product expansion