Responsibilities

Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.
Deeply understand diverse user base (global B2B and B2C customers, internal teams) and advocate for their needs throughout the product development lifecycle.
Support efforts to shape and evolve design processes and rituals, exploring and applying AI thoughtfully to improve collaboration, creativity, and efficiency.
Proactively bring stakeholders and users through the design process.
Manage multiple product and feature launches across dashboards while consistently raising design quality.

Requirements

12+ years of experience in product design with a track record of delivering design quality across multiple end-user touchpoints in a fast-paced environment.
Experience leading a team of designers across multiple end-user experiences, aligning the team around product priorities and user-centred design strategy, while also delivering high-quality design work as a hands-on contributor.
Passionate about understanding user needs through research and metrics and advocating for user experience throughout the product lifecycle.
Experience facilitating alignment across product, engineering, and other teams, advocating for user needs with data and research.
Experience standing up processes, rituals, and standards to ensure design consistency across the product ecosystem.
Solid understanding of working with API-based products, advocating for user needs within API development, and strong understanding of how designs are implemented.