Key Responsibilities

Strategic Planning & Performance Management

Lead operational forecasting, sales/marketing and operations alignment, and performance management across the organization.

Network Optimization & Design

Own network strategy, facility footprint optimization, and capacity planning across sortation centers.

Transportation & Linehaul Operations

Manage middle-mile transportation between facilities and optimize linehaul routes and carrier partnerships.

Ground Operations (Sortation Centers)

Drive performance across sortation facilities including throughput, accuracy, and labor productivity.

Program Management & Cross-Functional Delivery

Drive major operational initiatives through PMO, ensuring alignment with Product and Engineering roadmaps.

Key Experience

12+ years of progressive operations leadership experience with at least 3-5+ years in senior executive roles.
Led operations at scale for companies processing hundreds of millions of units/transactions per year in logistics, e-commerce, or related industries with a complex physical supply chain.
Successfully scaled operations through hyper-growth phase (1.5-3x growth over 2-3 years) in venture-backed or high-growth environment.
Led cross-functional initiatives involving Operations, Product, and Engineering teams; comfortable in product-led organizations.
Has operated in both scaling/building mode AND efficiency/optimization mode; comfortable with ambiguity but brings structure.
Preferred to have direct experience with marketplace, gig economy, or crowdsourced workforce models.

$275,000 to $300,000 range