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Special Projects Lead

San Francisco, CANew York, NYBusiness OperationsHybrid3+ YOE
Summary

Leads special projects from ambiguity to execution, scales global team operations, and drives strategic initiatives partnering with founders. Requires 3-7 years in operations/strategy at high-growth startups, creative problem-solving, and strong execution skills.

About the role

Responsibilities

  • Lead special projects end-to-end: own high-priority, often undefined initiatives from first principles to finished product.
  • Scale team operations globally: build the systems, rituals, and infrastructure that hold a distributed team together. Own internal tools, communication frameworks, and knowledge management as we grow.
  • Drive strategic initiatives: partner with leadership to translate strategy into action. Connect the dots across functions, maintain momentum.
  • Unlock day-to-day execution: own business operations including vendor management, legal coordination, compliance, and administrative infrastructure.
  • Find creative leverage: spot unconventional fixes, 10x shortcuts, reframes for operational and strategic problems.

Qualifications

  • 3–7 years in operations, strategy, or special projects roles - ideally at a high-growth startup or tech company
  • Track record of building from scratch and driving complex, cross-functional initiatives to completion
  • Creative thinker who brings fresh ideas to operational and strategic problems
  • Strong instincts for prioritization and an ability to context-switch without losing the thread
  • Exceptional communicator who builds trust across all levels of an organization
  • Impeccible attention to detail

Bonus

  • Experience with AI/ML companies or familiarity with technical product development

Benefits

  • Flexible work: In-person collaboration in the Bay Area, a distributed global-first team, and quarterly offsites.
  • Adaption Passport: Annual travel stipend to explore a new country.
  • Lunch Stipend: Weekly meal allowance for take-out or grocery delivery.
  • Well-Being: Comprehensive medical benefits and generous paid time off.
Skills
Cross-functional CollaborationProject ManagementOperationsStrategyVendor ManagementInternal ToolsKnowledge ManagementCommunication FrameworksPrioritizationAI/ML Familiarity