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Senior Technical Program Manager

San Francisco, CATechnical Program ManagementHybrid7+ YOE
Summary

Own the "how" and "when" of product and engineering delivery at an AI company. Standardize tooling, run SDLC, coordinate across Applied AI, Engineering, Research, and FDE teams, and ensure on-time delivery of LLM-powered enterprise products.

About the role

Key Responsibilities

  • Toolset standardization: Consolidate tools to as few systems of record as possible, with a single source of truth for SDLC
  • SDLC end-to-end: Own Linear, partner to set real deadlines, hold the line on them, and give leadership an accurate six-month forward view of capacity across Applied AI, Engineering and Research
  • Design automated development workflows that can keep pace with AI-accelerated engineering, ensuring that compliance, security, and privacy reviews are inherently baked into the system
  • The FDE-to-Engineering handoff: Formalize the path that pulls FDE-built extensions into the core platform; determine when extensions get productized, when they get deprecated, and when functionality folds into the core model
  • Cross-team coordination: Run the operating rhythm that connects Applied AI, Engineering, and Research; kill the downtime on blocked dependencies across SF, Europe, and Israel
  • API & Technical Specification Alignment: Act as the facilitator for cross-team technical definitions; prevent delivery bottlenecks by ensuring early agreement on API signatures, terminologies, and system design before Engineering is asked to build
  • Delivery accountability: When a capability is built but stuck before launch, get it across the line
  • Operational reviews: Establish and run a weekly or biweekly review with engineering leadership that surfaces what's on track, what's blocked, and what needs an executive decision
  • Collaboration: Work across departments (Marketing, Sales, etc.) for collaboration, communication and coordination

Requirements

  • 7+ years in technical program management, engineering management, or a hybrid role at a high-growth software or AI company
  • Direct experience with the machine learning or LLM development lifecycle
  • Track record of standing up SDLC and tooling at a company in the 50 to 300 person range
  • Comfort with ambiguity and authority; coordinating senior engineers and researchers without managing them
  • Experience coordinating engineering across multiple time zones, ideally including the US/Europe/Israel triangle
  • Strong written communication

Nice to Have

  • Background in enterprise B2B SaaS, especially companies with both a platform motion and a Forward Deployed Engineering or solutions motion (Palantir, Databricks, Snowflake, Scale, Sierra, and similar)
  • Experience working alongside an FDE or applied team where customer-built work needs to be productized
  • Familiarity with model deployment, inference infrastructure, or MLOps at production scale
Skills
LinearSDLCTechnical Program ManagementMachine LearningLLM Development LifecycleMLOpsAPI DesignCross-team CoordinationComplianceSecurity