Senior Solutions Engineer

Responsibilities

Strategic Integration Consultant & Product Expert

• Translate business requirements into unique technical solutions
• Conduct calls to create and manage integration plans for software partners
• Design and present tailored integration project plans
• Operate with an AI-first mindset to innovate integration processes

Project Manager and Documentation

• Track and report on project logs, KPIs, and drive improvements
• Collaborate with Account Managers on partner launch and GTM success
• Transfer integration plans into production reference documentation

Cross Functional Collaboration

• Connect Operations, Success, Risk, Product, and Engineering teams
• Provide ongoing integration support with Customer Success
• Pilot and implement cutting-edge fintech products with Product team

Requirements

Technical Expertise

• 5+ years in Solutions Engineering, Sales Engineering, Solutions Consulting, Product Management, Technical Support, or similar in Payments/Fintech
• Proven track record creating and implementing complex technical solutions
• Strong understanding of RESTful APIs, webhooks, and modern integration patterns
• Experience with payment processing (tokenization, PCI compliance, transaction flows)
• Proficiency in at least one programming language (Python, JavaScript, Ruby, or similar)
• Familiarity with API testing tools (Postman, curl) and debugging
• Understanding of payment fundamentals (acquiring, issuing, card networks, ACH)
• Familiarity with PCI DSS compliance and security best practices

Business & Leadership

• Strong communication skills for C-Suite and engineers
• Self-starter, resourceful, scrappy problem-solver
• Leadership experience (player/coach) a plus

Preferred

• Experience with embedded payments platforms
• Previous role in hypergrowth tech company
• Knowledge of support, risk, and underwriting processes