Responsibilities

Execute industry conference participation, including booth logistics, attendee outreach, lead capture setup, on-site coordination, and post-event reporting
Manage end-to-end webinar production, from speaker coordination and slide preparation to platform setup and post-event follow-up
Coordinate logistics for customer events, including venue selection, catering, materials, and attendee communications
Own the operational execution of the annual customer summit, including budget management, overall logistics and run of show, creating prep documents, managing deliverable timelines and owners, creating a detailed staff overview and assigning onsite roles and responsibilities, and owning final event registration list and demand generation efforts
Manage event calendars, registration workflows, and pre/post-event communications
Track event budgets and process vendor invoices and contracts
Coordinate lead capture processes and ensure timely data transfer to CRM and marketing automation systems
Build and send event communications, including invitations, reminders, and thank-you emails
Maintain vendor relationships and serve as day-to-day contact for production partners, venues, and sponsorship organizers
Report to senior and executive leadership on event performance metrics, including registration, attendance, lead volume, and survey results
Support Sales and Customer Success teams with event materials, booth schedules, and attendee lists

Requirements

5-7 years of experience in event marketing, event management, or event operations roles
Proven track record executing B2B events, including conferences, webinars, and customer events
Experience managing event budgets and vendor relationships
Highly organized with exceptional project management skills and attention to detail
Ability to manage multiple events simultaneously and meet tight deadlines
Strong written and verbal communication skills
Proficiency with event platforms (Nunify), CRM (Hubspot, Salesforce), and marketing automation tools
Collaborative team player who can work effectively across Sales, Marketing, and Customer Success
Self-starter who can work independently in a fast-paced environment
Comfortable with occasional travel to support key events