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Product Design

San Francisco, CAHybrid6+ YOE
Summary

As a Product Designer, you will shape the core experience of Freed's products, designing complex, high-stakes workflows for clinicians. This hands-on role involves owning design from exploration to polished work, bringing structure to ambiguous problems, and partnering with PM and engineering.

About the role

About the Role:

We're looking for a product designer to shape the core experience of Freed's products. You'll work across our clinical and operational surfaces, designing for workflows that are complex, high-stakes, and deeply personal to our users. The right person doesn't just produce artifacts. You think structurally about problems, articulate the reasoning behind your decisions, and collaborate well in a fast-moving, opinionated environment. This is a hands-on role. You'll be designing, prototyping, and iterating directly, not managing other designers.

How You'll Have Impact:

  • Own the design of key product surfaces, from early exploration through polished, shippable work
  • Bring structure to ambiguous problems: define the design strategy before jumping into solutions
  • Present your work with clear framing: what problem you're solving, what trade-offs you considered, and what feedback you're looking for
  • Partner closely with PM and engineering to navigate constraints and find elegant, simple solutions
  • Use AI tools to accelerate prototyping, exploration, and iteration

What You'll Bring:

  • 6+ years of product design experience, with strong examples of designing complex workflows into simple, intuitive experiences
  • A bias toward simplicity. You recognize when a design is too complex and know how to pare it back
  • Strong visual and interaction design craft that is appropriately influenced by the ways design is changing in the world of AI
  • Structured design thinking: you can articulate the "why" behind your decisions and help others navigate trade-offs, not just present options
  • Excellent collaboration skills: you listen well, take feedback constructively, and view design reviews as a tool for getting better, not a stage for pitching
  • Comfort with ambiguity and the ability to make progress without perfect briefs
  • Experience in high-growth startups where speed and iteration matter
  • Deep familiarity with leveraging the latest in AI tools and processes to sharpen your process and how you collaborate across the company

Nice to Haves:

  • Experience designing for healthcare, clinical, or other expert-user workflows
  • Experience with taking design prototypes to production with AI-assisted coding workflows
  • Experience with AI/ML product surfaces (conversational UI, intelligent suggestions, agent-based workflows)

What We'll Bring:

  • Competitive salary and equity in a high-growth company
  • Opportunity to make an immediate impact
  • Medical, dental, and vision coverage
  • Unlimited paid time off
  • Company-sponsored annual retreats
Skills
Product DesignVisual DesignInteraction DesignAI ToolsPrototypingDesign ThinkingCollaborationHealthcare DesignAI/ML Product SurfacesConversational UI