What You'll Do

Own the end-to-end onboarding process for every new hire, including post-offer communication, I-9 verification, system setup in Rippling and Deel, and leading the People Ops onboarding session.
Administer Rippling as the primary system owner, keeping employee data accurate, maintaining integrations, and optimizing workflows as the company grows.
Manage the benefits program from top to bottom, including vendor relationships, employee questions, and quarterly reporting on program usage to leadership.
Ensure HR compliance across state and federal requirements, including regulatory reporting, policy audits, and keeping the employee handbook current on an annual basis.
Support payroll accuracy and timeliness in partnership with external payroll support, and coordinate visa and immigration matters for employees who need them.
Run the full offboarding process, including exit surveys, access removal, and synthesizing feedback into insights for leadership.
Build and maintain self-service resources that reduce repeat questions and free up your time for higher-order work.

What We're Looking For

3 to 5 years of hands-on experience in a People Operations role.
End-to-end HRIS administration experience, including data management, workflow configuration, and troubleshooting. Rippling or Deel experience is a strong signal.
Working knowledge of state and federal employment law, with the ability to apply it directly to policy decisions and compliance questions.
Proven ownership of onboarding and offboarding processes, including specific improvements you designed and shipped.
Experience managing benefits programs and working with a PEO, including direct vendor management and employee-facing support.
A track record of building documented, repeatable processes that hold up as headcount grows.
The patience and clarity to field high volumes of employee questions, including ones that have a self-service answer.
(Plus) Experience building or deploying AI tools or self-service resources to handle common HR questions at scale.
(Plus) Prior experience in a high-growth startup environment where the People team was lean and the work moved fast.