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Operations

San Francisco, CABusiness OperationsOnsite
Summary

Operations generalist owning partnerships, vendor negotiations, recruiting pipeline, people ops, office management, and compliance systems for an AI creative tools startup. Requires high agency, systems-building experience, and vendor negotiation background.

About the role

Responsibilities

Partnerships & Vendors

  • Lead negotiations with GPU and cloud providers, managing credits, capacity, pricing, and SLAs.
  • Own relationships with key API and third-party providers end-to-end: onboarding, usage monitoring, renewals, and incident response.
  • Stay on top of the creative AI landscape — tools, models, platforms, and emerging players — and identify partnership opportunities worth pursuing.
  • Drive partnerships from first conversation to integration and launch, working closely with product and engineering to scope and ship.

Recruiting & People

  • Build and own the recruiting pipeline: sourcing, ATS hygiene, interview loops, scorecards, candidate experience, and offers.
  • Make Krea a place people want to work — organize recruiting events, team offsites.
  • Own onboarding and offboarding, and make sure both are smooth and well-documented.

Process & Operations

  • Set up and maintain the basic company operating rhythm.
  • Look for a new office in SF and wherever we expand!

Legal & Compliance

  • Coordinate contracts (NDAs, MSAs, DPAs) with outside counsel and track renewals and obligations.
  • Own compliance projects like SOC 2 readiness and security questionnaires.

Requirements

  • Background in consulting, investment banking, private equity, or an early-stage startup where you operated with a lot of autonomy.
  • Want to build things and have real ownership.
  • High agency — spot problems, propose a plan, and close the loop without hand-holding.
  • Comfortable building systems from scratch: checklists, lightweight automations, and processes that actually get used.
  • Experience with vendor or partnership negotiations — GPU, cloud, APIs, or similar.
  • Strong communicator: tight docs, fast async updates, good judgment on when to escalate vs. unblock yourself.
  • Care about creativity — genuinely excited about creative AI.
Skills
ATSSOC 2GPUCloud ProvidersAPI integrationsVendor NegotiationsRecruiting PipelineOnboarding ProcessesContract ManagementCompliance Projects