Office Coordinator

Responsibilities

• Own front door operations and guest management, including greeting visitors, candidates, vendors, and employees in a professional and welcoming manner
• Serve as a primary point of contact for office visitors, ensuring a high-quality experience from arrival through departure
• Coordinate guest check-in processes, visitor badges, meeting room readiness, and general office access logistics
• Support day-to-day office operations across Northwood’s expanded footprint, ensuring spaces are organized, stocked, functional, and ready for employee use
• Partner closely with Facilities, People Operations, Recruiting, and internal teams to support office needs, onsite interviews, employee events, and visitor logistics
• Manage office coordination tasks such as supplies, snacks, conference room readiness, mail and packages, vendor coordination, and general workspace upkeep
• Help identify and resolve office issues quickly, escalating facilities-related needs to the Facilities Manager as appropriate
• Support employee experience by maintaining a polished, welcoming, and efficient office environment
• Assist with internal events, meetings, lunches, and onsite logistics as needed
• Continuously identify opportunities to improve office coordination processes, guest experience, and day-to-day workplace efficiency
• Maintain confidentiality and professionalism when handling sensitive employee, candidate, visitor, and company information

Qualifications

• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-moving environment
• Strong communication and interpersonal skills, with a focus on delivering an excellent guest and employee experience
• Professional, welcoming, and service-oriented presence, especially when representing Northwood at the front door
• Ability to troubleshoot day-to-day office issues, adapt quickly, and keep operations moving smoothly
• Proactive, resourceful, and highly responsive, with a strong sense of ownership
• Comfortable working cross-functionally with Facilities, People Operations, Recruiting, vendors, employees, and visitors
• Able to maintain discretion and professionalism when handling confidential or sensitive information
• Excited to help build and improve office operations as Northwood continues to grow its physical footprint

Preferred Qualifications

• Prior experience in office coordination, workplace operations, front desk operations, hospitality, recruiting coordination, or a similar in-person support role
• Experience supporting a fast-paced, high-growth, startup, aerospace, hardware, manufacturing, or technical environment
• Strong customer service or hospitality mindset, with experience creating a polished and welcoming experience for guests, candidates, employees, and vendors
• Experience coordinating office logistics across multiple workspaces, buildings, or an expanding physical footprint
• Familiarity with visitor management, office access systems, mail and package coordination, vendor coordination, or workplace tools

Compensation and Benefits

• Base salary determined on a case-by-case basis and may vary based on job-related knowledge, skills, education, and experience
• Eligible for equity in the form of stock options or other long-term incentives, as well as potential performance bonuses
• Comprehensive medical, vision, and dental coverage
• 401(k) retirement plan
• Short- and long-term disability insurance
• Life insurance
• Paid parental leave
• Generous paid time off
• Various other perks and discounts