Lead Product Manager, Accounts
United StatesProduct ManagementRemote10+ YOE
Summary
Own Alpaca’s brokerage accounts product area end-to-end including account models, onboarding, KYC/KYB, sub-accounts, and IRA cross-work. Senior IC role focused on area ownership and execution across multiple parallel workstreams in a regulated brokerage environment.
About the role
Responsibilities
- Own the product vision, roadmap, and success metrics for the entire accounts area including account models, onboarding/lifecycle, KYC/KYB, sub-accounts/multi-accounts, and IRA cross-work
- Personally execute across multiple in-flight lanes in parallel, shipping work on the most strategically important initiatives
- Rationalize how account APIs and internal systems are exposed, including KYC/KYB surfaces that flex for different account types, jurisdictions, and partner operating models
- Drive build-vs-buy, partner-vs-direct, and onshore-vs-offshore tradeoffs across the area; re-sequence the roadmap under real constraints
- Partner deeply with engineering, broker-dealer operations, compliance, legal, partnerships, success, and sales to prioritize initiatives balancing regulatory risk, operational load, revenue impact, and time-to-market
- Lead discovery with partners and prospects, understand blocking requirements, translate needs into sequenced roadmaps, and communicate honest timelines and scope
- Shape pricing and packaging inputs where account products imply different operational handling
- Support global expansion of account capabilities including regional account constructs, tax-advantaged products, and jurisdiction-specific rules
- Define and monitor adoption across accounts including onboarding funnel health, API adoption, time-to-first-funded-account, verification pass rates, partner-reported blockers, and operational throughput
- Mentor peer PMs, set quality bar, and raise the standard of work shipped across the accounts area
Requirements
- 10+ years of experience in Product Management, Engineering, Consulting, or starting a startup, with senior IC ownership in a regulated identity, accounts, or brokerage domain
- Demonstrated end-to-end ownership of an accounts-shaped surface at production scale, including at least two of: KYC/identity verification, new account types (entity/joint/custodial/trust), sub-accounts/multi-accounts, IRA/tax-advantaged account structures
- Direct experience navigating US accounts/identity regulatory frameworks including FINRA KYC/AML, FATCA, IRS entity rules, beneficial-ownership/CDD, OFAC screening
- Track record of setting and executing an area-level roadmap across multiple in-flight workstreams in parallel
- Proven ability to operate as a senior product owner who mentors peers, sets quality bar, and represents the area in cross-functional and leadership forums
- Exceptional written and verbal communication; ability to run partner-facing conversations, regulator-adjacent forums, and internal leadership updates
- Experience analyzing data using SQL and a relevant BI tool
- Bachelor’s degree in computer science, engineering, finance, or equivalent
Nice-to-Haves
- Direct broker-dealer or institutional brokerage experience (Schwab, Fidelity, IBKR, Apex, Drivewealth, or correspondent-clearing equivalents)
- Experience standing up KYC/identity programs from scratch
- Familiarity with the B2B2C correspondent/broker-as-a-service model
- Direct experience with entity/corporate onboarding, beneficial ownership, or KYB at scale
- Familiarity with US retirement accounts (IRA ecosystem, rollovers) and/or non-US registered/tax-advantaged account types
- Experience unifying fragmented account or identity stacks behind consistent APIs and data models
- Background in broker-dealer operations (exceptions queues, document review, account maintenance) and automation opportunities
- AI-native PM workflow using tools like Cursor, Claude, ChatGPT
Skills
Product ManagementKYCAMLFINRAFATCAOFACSQLBI ToolsRegulatory ComplianceBrokerage OperationsAPI DesignRoadmap Planning