What you will do

Support onboarding and offboarding processes, including device preparation, equipment return, and coordination of required IT steps.
Provide equipment, software, licenses, and day-to-day IT support to employees and contractors.
Coordinate access requests and follow through on approvals and fulfillment to ensure timely access provisioning.
Provide on-site support for employees and help with workplace IT needs such as meeting rooms, printers, and other shared office technology.
Track hardware inventory and stock levels, help organize equipment logistics, and support procurement-related follow-up when needed.
Work with internal stakeholders to keep IT requests, operational processes, documentation, and SLA-sensitive tasks running smoothly.

What you will need

Experience in IT Operations, IT support, workplace support, or a similar internal IT role.
Hands-on experience supporting employees with day-to-day IT requests in macOS, Windows and Linux environments.
Experience with onboarding and offboarding, equipment provisioning, software and license distribution, and access-related processes.
Experience working with ticketing systems, request queues, and operational workflows with SLA-sensitive tasks.
Attention to detail in process-driven work and keep requests moving to completion.

Experience with Google Workspace or similar internal IT systems.
Experience with MDM or endpoint management tools such as Jamf, Intune, or similar.
Experience helping with administration of internal IT systems, SaaS tools, or access management platforms.
Python scripting skills or other automation experience.
Experience in a fast-growing startup or product company.
Experience supporting audit or compliance-related operational requirements in IT processes.