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Director of Strategic Accounts

Boston, MANew York, NYRemote7+ YOE
Summary

Drives new business development and growth with enterprise healthcare clients, managing full sales cycles from pre- to post-sale. Owns account performance reporting, expansion strategies, and stakeholder relationships in a fast-paced health tech startup. Requires 7+ years experience.

About the role

Responsibilities

  • Identify, develop, and close new business opportunities with enterprise healthcare buyers; contribute to go-to-market strategy, pricing discussions, and sales enablement materials.
  • Manage complex, multi-stakeholder sales cycles involving clinical, technical, legal, and executive teams.
  • Build strong relationships with decision makers across health plans and digital health partners, serving as the primary point of contact pre- and post-sale.
  • Prepare and synthesize reporting and insights for the SVP, Commercial, supporting pipeline, deal progress, and performance across new and existing accounts.
  • Support onboarding, expansion opportunities, and ongoing relationship management, including gathering customer and market needs to inform product roadmap and features.
  • Ensure client satisfaction and alignment while expanding relationships to multiple stakeholders.

Requirements

  • 7+ years of professional experience; ideally 2+ years in an analytical professional services role (consulting, banking/PE) and 2+ years in business development and account management.
  • Experience in healthcare, digital health, health tech, or related consumer technology industries highly preferred.
  • Expertise in pre-sales and post-sales processes, executing contracts, and expanding footprint in large complex healthcare and consumer health organizations.
  • Ability to navigate complex multi-stakeholder ecosystems, build consensus, and provide innovative solutions.
  • Motivation to build and navigate ambiguity in a fast-paced, early-stage company.

What we offer

  • Competitive salary + equity
  • Comprehensive healthcare, vision + dental, 401K, Unlimited PTO, Parental Leave
Skills
Business DevelopmentAccount ManagementSales StrategyHealthcare SalesGo-to-Market StrategySales EnablementPipeline ManagementCustomer ReportingContract NegotiationStakeholder ManagementAnalytical ReportingHealthcare Industry KnowledgeDigital HealthPre-SalesPost-Sales