Director of Strategic Accounts
Boston, MANew York, NYRemote7+ YOE
Summary
Drives new business development and growth with enterprise healthcare clients, managing full sales cycles from pre- to post-sale. Owns account performance reporting, expansion strategies, and stakeholder relationships in a fast-paced health tech startup. Requires 7+ years experience.
About the role
Responsibilities
- Identify, develop, and close new business opportunities with enterprise healthcare buyers; contribute to go-to-market strategy, pricing discussions, and sales enablement materials.
- Manage complex, multi-stakeholder sales cycles involving clinical, technical, legal, and executive teams.
- Build strong relationships with decision makers across health plans and digital health partners, serving as the primary point of contact pre- and post-sale.
- Prepare and synthesize reporting and insights for the SVP, Commercial, supporting pipeline, deal progress, and performance across new and existing accounts.
- Support onboarding, expansion opportunities, and ongoing relationship management, including gathering customer and market needs to inform product roadmap and features.
- Ensure client satisfaction and alignment while expanding relationships to multiple stakeholders.
Requirements
- 7+ years of professional experience; ideally 2+ years in an analytical professional services role (consulting, banking/PE) and 2+ years in business development and account management.
- Experience in healthcare, digital health, health tech, or related consumer technology industries highly preferred.
- Expertise in pre-sales and post-sales processes, executing contracts, and expanding footprint in large complex healthcare and consumer health organizations.
- Ability to navigate complex multi-stakeholder ecosystems, build consensus, and provide innovative solutions.
- Motivation to build and navigate ambiguity in a fast-paced, early-stage company.
What we offer
- Competitive salary + equity
- Comprehensive healthcare, vision + dental, 401K, Unlimited PTO, Parental Leave
Skills
Business DevelopmentAccount ManagementSales StrategyHealthcare SalesGo-to-Market StrategySales EnablementPipeline ManagementCustomer ReportingContract NegotiationStakeholder ManagementAnalytical ReportingHealthcare Industry KnowledgeDigital HealthPre-SalesPost-Sales