Things You Get To Do

Build and manage a globally distributed team of trade ops associates providing 24/5 service coverage
Directly engage with customers, providing world-class service
Review, identify and resolve trade differences
Process trade corrections and cancellations
Perform inventory account reconciliation
Provide input into new procedures and processes as well as revisions to existing operations procedures
Manage the trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies
Manage global fiat banking relationships
Maintain relationships with liquidity providers, token projects and vendors
Assist with financial and regulatory audits
Work closely with engineering to bring industry-leading crypto products to market

Who You Are (Must-Haves)

Experienced running middle/back office trade operations for a brokerage or crypto exchange
Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage
Experience trading crypto professionally
Experience in US crypto regulations