# Vice President of Operations, New York
**Company:** [Metropolis](https://hotfix.jobs/companies/metropolis)
**Location:** New York, NY
**Salary:** $215K-$245K
**Experience:** 10+ years
**Skills:** AI Tools, Parking Technology Platforms, Data-Driven Decision Making, P&L Management, KPIs, Revenue Forecasting, Technology Adoption, Financial Analysis
**Posted:** 2026-05-13
> Oversees regional parking operations, drives growth and efficiency through strategy execution, technology adoption including AI, P&L management, and team leadership. Requires 10+ years multi-site ops experience and bachelor's degree.
## Job Description
## What you'll do

- Develop and execute regional strategies to drive growth, operational efficiency, and profitability
- Identify new business opportunities and lead expansion initiatives within the region
- Collaborate with executive leadership to align regional plans with corporate goals and vision
- Define and monitor key performance indicators (KPIs) to drive continuous improvement
- Oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance
- Lead technology adoption across locations to streamline operations and enhance customer experience
- Manage regional budgets by overseeing revenue forecasting, cost control, and margin optimization, while conducting financial analyses to identify opportunities and mitigate risks
- Ensure regional financial targets are met or exceeded
- Lead and develop regional and operations managers, fostering accountability, excellence, and innovation while driving performance and growth
- Champion a customer-first mindset by ensuring rapid issue resolution, continuous service improvement, and consistent enforcement of service standards and satisfaction metrics across all sites
- Ensure full compliance with ADA, safety, and all applicable local, state, and federal regulations
- Build and maintain strong relationships with clients, community leaders, and local officials, representing Metropolis at industry events and community initiatives
- Support sales and marketing efforts by providing local market insights and fostering strategic partnerships

## What we're looking for

- Bachelor's degree in Business, Operations Management, Urban Planning, or a related field
- 10+ years of experience in multi-site operations, parking management, or facilities management, with at least 5 years in a senior leadership role
- Proven ability to drive revenue growth, manage P&L, and lead large operational teams
- Deep understanding of parking industry regulations, customer experience best practices, and operational metrics
- Excellent leadership, communication, and stakeholder management skills
- Ability to travel frequently within the assigned region
- Experience leveraging **AI tools** to transform static workflows into responsive, high-output processes

## While not required, these are a plus:

- MBA or advanced degree strongly preferred
- Familiarity with parking technology platforms and data-driven decision making

**Compensation:** Base salary $215,000 - $245,000 USD annually, plus benefits including healthcare, 401(k), stock options, bonus plans.
**Apply:** https://hotfix.jobs/jobs/vice-president-of-operations-new-york-at-metropolis-bd99f71a-fe77-4df7-96e6-cffe2686a03b
**Canonical:** https://hotfix.jobs/jobs/vice-president-of-operations-new-york-at-metropolis-bd99f71a-fe77-4df7-96e6-cffe2686a03b