# US Payroll Operations
**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Salary:** $180K-$200K
**Experience:** 7+ years
**Skills:** Workday Payroll, Adp Smartcompliance, Payroll Operations, Multi-State Taxation, Federal Payroll Regulations, State Payroll Regulations, Process Automation, Sop Documentation, Bpo Management, Payroll Compliance
**Posted:** 2026-05-27
> Lead US payroll operations for 5,000+ employees, managing biweekly payroll, compliance, M&A activities, and BPO partnerships in a high-growth environment.
## Job Description
## Responsibilities
- Process biweekly payrolls for 5,000+ US employees, ensuring accurate and timely payroll delivery for exempt and non-exempt populations while maintaining compliance across federal, state and local regulations
- Support payroll activities related to mergers & acquisitions, including final payroll processing, tax account closures, W-2 reporting, payroll record retention, compliance requirements and payroll integration or wind-down activities
- Lead day-to-day workflows with outsourced payroll/BPO partners to ensure SLAs are met, quality standards are upheld and identify opportunities to improve quality, efficiency and controls
- Deliver exceptional employee support by resolving payroll inquiries with a strong service mindset, ensuring clear communication, timely resolution and adherence to established SLAs
- Drive continuous process improvement through automation, AI-enabled solutions, workflow redesign and system optimization, reducing manual effort while enhancing accuracy, compliance and employee experiences
- Create and maintain process documentation, SOPs and process maps to support scalable payroll operations and audit readiness
- Partner closely with HR, Benefits and other cross-functional teams to ensure clean upstream inputs and accurate downstream reporting
- Create and maintain employee-facing payroll resources, knowledge base articles and self-service tools that improve transparency, reduce inquiry volume and improve the employee experience

## Requirements
- 7+ years of progressive experience in payroll operations, preferably in a fast-paced or high-growth environment
- Strong working knowledge of U.S. federal, state, and local payroll regulations, including employee mobility, multi-state taxation and standard payroll practices
- Hands-on experience with Workday Payroll required; ADP SmartCompliance experience is a plus
- Ability to independently manage multiple competing priorities, take ownership of outcomes, and deliver high-quality work under tight deadlines
- Strong analytical and problem-solving skills with a high attention to detail
- Clear and concise communication skills, with the ability to partner effectively with internal and external stakeholders
- Bachelor's degree in Finance, Accounting, HR, or a related field, or equivalent practical experience
- CPP certification is strongly preferred
**Apply:** https://hotfix.jobs/jobs/us-payroll-operations-at-openai-e8a1eae1-e927-4592-b7ad-5f1a043d57a1
**Canonical:** https://hotfix.jobs/jobs/us-payroll-operations-at-openai-e8a1eae1-e927-4592-b7ad-5f1a043d57a1