# Trade Desk Representative
**Company:** [tastytrade](https://hotfix.jobs/companies/tastytrade)
**Location:** Chicago, IL
**Salary:** $70K-$90K
**Experience:** 2+ years
**Skills:** Finra Series 3, Finra Series 7, Finra Series 63, Regulation T, Portfolio Margin, Salesforce, Slack, Microsoft Teams, Options Trading, Futures, Options On Futures
**Posted:** 2026-05-29
> Trade Desk Representative providing inbound phone, chat, and email support for tastytrade's retail brokerage customers. Assist with complex option order execution, analyze positions and strategies, and help self-directed investors with platform and account questions. Requires FINRA Series 3/7/63 licenses and 2-3 years high-volume customer service experience.
## Job Description
## What You’ll Do
- Work Monday - Friday, 7 AM - 4 PM or 8 AM - 5 PM
- Provide friendly, accurate, and efficient support via phone calls
- Assist customers with complex option order execution
- Analyze customers' positions and provide advantages and disadvantages for various strategies
- Work with customers to identify their needs as self-directed investors and provide solutions in a timely manner

## Who You Are / Requirements
- Comfortable commuting to the office 5 days/week
- FINRA Series 3, 7, and 63 Certified
- Familiar with Regulation T and portfolio margin accounts
- Strong interpersonal skills, effective in customer interactions, and ability to identify appropriate solutions
- Extremely proficient with use of technology
- Experience with Salesforce, Slack, Teams
- Understanding of option execution mechanics and pricing
- Knowledge of futures and options on futures
- Ability to multitask in a fast-paced environment
- At least 2-3 years of experience in a similar role with high call volume

## Nice-to-Haves
- Continued education support is offered

## Compensation & Benefits
- Salary Range: $70,000 - $90,000 (based on experience and qualifications)
- Discretionary performance bonus: 8-12% of base salary based on individual and company performance
- Performance Bonuses
- Stock Purchase Options
- 401k Plan
- Medical/Dental/Vision Benefits
- 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday)
- 10 Paid Sick Days
- Gym Membership Reimbursement
- Commuter Benefits
- Pet Insurance
- Wellness & Mental Health Programs
- Charitable Donation Matching
- Two Paid Volunteer Days Off
- Daily catered lunch when in the office
- Full kitchen with snacks and beverages
- In-building gym
- Shuttle to/from Metra
**Apply:** https://hotfix.jobs/jobs/trade-desk-representative-at-tastytrade-3ff69db3-e322-4917-8426-a96a371e298f
**Canonical:** https://hotfix.jobs/jobs/trade-desk-representative-at-tastytrade-3ff69db3-e322-4917-8426-a96a371e298f