# Strategic Engagement Manager
**Company:** [Blee](https://hotfix.jobs/companies/blee)
**Location:** New York, NY, San Francisco, CA
**Salary:** $150K-$180K
**Experience:** 3+ years
**Skills:** SSO, APIs, Data Flows, Security, Stakeholder Mapping, Project Management, Raci Matrices, Gantt Charts, Implementation Playbook
**Posted:** 2026-04-13
> Owns end-to-end enterprise implementations from contract to go-live, managing stakeholder mapping, project plans, technical integrations like SSO/APIs/security, and handoffs to CSMs for large legal/marketing teams. Requires 3-5 years in SaaS implementation or consulting with technical fluency and hybrid NYC/SF presence.
## Job Description
## What You'll Do
- Own end-to-end enterprise implementations – From signed contract to platform go-live for legal and marketing teams
- Conduct stakeholder mapping – Identify executive sponsors, power users, blockers, and champions within each customer org
- Build and manage implementation project plans – Milestones, owners, and weekly status cadence
- Scope and sequence deployment – Determine rollout order across departments, geographies, and use cases
- Coordinate technical integration – SSO, data flow configuration, API setup, and security review with customer IT teams
- Navigate organizational dynamics – Manage competing priorities between stakeholders to unblock implementation milestones and maintain project momentum
- Create implementation-specific documentation – Configuration docs, initial training materials, and runbooks to support rollout
- Facilitate warm handoff to CSM – Full context transfer package as implementation completes
- Maintain the implementation playbook – Document repeatable patterns, common blockers, and solutions
- Collaborate cross-functionally – Partner with Customer Success Manager and Account Executive to deliver successful enterprise outcomes

## Who You Are
- A natural project manager – you bring structure to ambiguity and keep complex workstreams on track
- Executive-ready; you're comfortable presenting to VPs, GCs, and C-level stakeholders
- Technically fluent – you can discuss SSO, APIs, data flows, and security with customer IT teams
- Detail-oriented and organized; stakeholder maps, Gantt charts, and RACI matrices are second nature
- Empathetic and customer-first; you build trust with every interaction
- Excited to define and own a critical function at a high-growth company

## Requirements
- 3–5 years in management consulting, enterprise SaaS implementation, or customer-facing project management
- Experience managing complex multi-stakeholder projects with 4–6 month timelines
- Strong organizational skills: stakeholder mapping, project plans, RACI matrices, status reporting
- Technical fluency: comfortable discussing SSO, APIs, data flows, and security
- Based in NYC or the Bay Area and willing to come into the office 3 days a week
- Willingness to travel to see customers in person (approximately 10-20%)

## Benefits
- Competitive salary and equity package
- Fully paid medical, dental, and vision insurance
- Free access to OneMedical
- Short and long-term disability insurance
- Company-paid life insurance
- Company-sponsored 401k
- Unlimited PTO (with mandatory 15 days off)
- Financial support for work-adjacent learning opportunities
**Apply:** https://hotfix.jobs/jobs/strategic-engagement-manager-at-blee-a028e34e-9a3e-4ec9-994e-9049ad1d0de0
**Canonical:** https://hotfix.jobs/jobs/strategic-engagement-manager-at-blee-a028e34e-9a3e-4ec9-994e-9049ad1d0de0