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Strategic Account Executive 4 - ISV

132k – 184kUnited StatesRemote3+ YOE
Summary

Manages and expands key ISV customer accounts for Twilio's communications platform, driving revenue growth through analytical strategies, cross-sells, and consultative sales cycles. Requires 3+ years in major account sales, expertise in quantitative solutions, and Bachelor's degree.

About the role

Responsibilities

  • Manage and expand some of our most important ISV customer accounts.
  • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
  • Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio.
  • Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
  • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
  • Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
  • Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
  • Stay current with industry changes and collaborate with your team and peers to learn and share best practices.

Qualifications

Required:

  • Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
  • Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
  • Accountable for relationship management, cross sells, upsells and solutions consulting.
  • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
  • Analytical account development strategy based on using data to find opportunities and prove value.
  • Demonstrated track record of managing business forecasts and financial models.
  • Entrepreneurial mindset with appetite to define process and build programs.
  • Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
  • Excellent verbal and written communication skills.
  • Bachelor’s Degree or equivalent years of experience.

Desired:

  • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
  • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
  • Software, SaaS, CPaaS or PaaS selling experience.
  • Experience selling through ISV partners.

Compensation

Estimated pay ranges (varies by location):

  • Colorado, Hawaii, Minnesota or Vermont: $132,192 - $165,240.
  • Washington D.C., Illinois, Maryland, Massachusetts or California (outside SF Bay Area): $139,536 - $174,420.
  • New York, New Jersey, Washington State, or San Francisco Bay Area, California: $146,880 - $183,600. Eligible for commissions and equity plan.
Skills
SalesforceSaaSCPaaSPaaSDevOpsFintechCRMSales ForecastingAccount Management consultative selling
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