Responsibilities

Manage and strategically expand relationships with High Tech customer accounts.
Develop, drive, and execute account strategy to deliver strong revenue, gross margin, and gross profit results.
Drive the entire sales process from prospecting to deal closure, including launch.
Run highly consultative sales cycles with deep discovery, understanding business needs, and championing customer point of view.
Understand customer technical requirements and map to Twilio’s communications API platform to design solutions.
Communicate effectively with all levels: developers, managers, executives.
Serve on cross-functional account team with product, finance, partners, support, and services.
Run disciplined forecast, achieve goals, and present to executive management.

Qualifications

Required:

5 years of sales experience, with minimum 1 year in major account or strategic sales and track record selling complex technical solutions.
Accountable for net revenue retention/growth, relationship management, cross/upsells, solutions consulting.
Comfortable working with business and technical leaders, influencing and building partnerships.
Analytical account development using data to find opportunities and prove value.
Demonstrated success exceeding quota consistently.
Track record managing business forecasts and financial models.
Entrepreneurial mindset to define processes and build programs.
Ethical, hands-on, passionate, creative, team-player.
Familiarity with Twilio tools: Salesforce, Gong, Outreach, LinkedIn SalesNav, Looker, Tableau, G-Suite (Google Sheets proficiency).
Excellent verbal/written communication and presentation skills.
Bachelor’s Degree or equivalent experience.

Desired:

Experience selling API-based solutions.
Deep experience with telecom companies (SMS aggregators, carriers, CPaaS/PaaS).
Domain expertise in quantitative industries (DevOps, Fintech, advertising, investment banking, security, commodity trading).
Software, SaaS, CPaaS or PaaS selling experience.

Estimated pay ranges (for specific states only): $103,376 - $143,580 base, plus commissions and equity eligibility.
Benefits: health care, 401(k), paid time off, parental leave.