# Staff Operations Engineer
**Company:** [Mozilla](https://hotfix.jobs/companies/mozilla)
**Location:** Remote
**Salary:** $139K-$218K
**Experience:** 6+ years
**Skills:** VMware, Cisco Ucs, Load Balancers, Linux, Unix, DNS, TCP/IP, Networking, Firewalls, Data Center, Infrastructure As Code, Puppet, Ansible, Python, Observability
**Posted:** 2026-06-10
> Staff Operations Engineer leads design, reliability, and evolution of hybrid-cloud and workplace infrastructure. Owns architecture, drives complex projects, mentors engineers, and ensures systems are scalable and secure.
## Job Description
## What you’ll do

### Domain Architecture & Technical Direction
- Own and evolve architecture within a defined infrastructure domain
- Design and implement scalable, reliable systems spanning multiple teams or environments
- Establish and promote best practices, patterns, and standards within the domain
- Contribute to medium- and long-term technical strategy (typically 6-18 months)

### Complex Problem Solving & Execution
- Lead delivery of ambiguous, high-impact infrastructure projects
- Break down elaborate system problems into implementable solutions
- Drive migrations, re-architectures, and performance/reliability improvements
- Remain hands-on with critical systems and implementations

### Cross-Team Collaboration
- Work across teams (IT, SRE, Security, Service Owners) to unify solutions
- Influence technical decisions through design reviews and collaboration
- Ensure systems integrate cleanly across infrastructures (office, DC, cloud)

### Reliability, Operations & Scaling
- Improve system reliability through monitoring, alerting, and operational design
- Contribute to defining SLIs/SLOs and capacity planning within the domain
- Participate in and lead root cause analysis for complex incidents
- Decrease operational toil through automation and system improvements

### Infrastructure & Networking Depth
- Design and support core infrastructure components (compute, DNS, networking, identity, etc.)
- Drive improvements in performance, scalability, and dependability
- Contribute deep expertise in at least one area (e.g., DNS, network architecture, cloud infra)

### Automation & Tooling
- Build and improve automation using scripting and Infrastructure as Code
- Contribute to internal tooling and platform improvements
- Promote repeatable, standardized approaches to system management

### Mentorship & Technical Guidance
- Mentor engineers and guide system design and troubleshooting
- Raise the technical quality of the team through reviews and shared practices
- Act as a go-to resource within the domain

### Documentation & Operational Clarity
- Maintain clear documentation, diagrams, and runbooks for systems owned
- Ensure systems are understandable and operable by others
- Contribute to knowledge sharing across teams

## What you’ll bring

- 6+ years of experience in systems engineering or infrastructure roles
- Strong experience designing and operating production infrastructure
- Solid expertise in:
  - VMware
  - Cisco UCS
  - Application/Network Loadbalancers
  - Linux/Unix Operating Systems
  - Networking fundamentals (DNS, TCP/IP, routing, firewalls)
  - Data center environments
- Demonstrated ability to lead complex technical work across teams

## Preferred Skills
- Experience with Infrastructure as Code (Puppet/Ansible/etc)
- Python
- Familiarity with observability tooling and reliability practices
- Experience with containerization and modern platform tooling
- Exposure to security best practices in infrastructure design

## Bonus Skills/Competencies
- GitHub Enterprise Administration
- User Access Management
- GH Org / Repo Management
- SSO / SCIM Integration
- Policy Enforcement

## What you’ll get
- Generous performance-based bonus plans
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting
- Quarterly all-company wellness days
- Country-specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc.)
**Apply:** https://hotfix.jobs/jobs/staff-operations-engineer-at-mozilla-9f3867aa-651c-41af-92ae-47b2a151e5ac
**Canonical:** https://hotfix.jobs/jobs/staff-operations-engineer-at-mozilla-9f3867aa-651c-41af-92ae-47b2a151e5ac