# Staff Forward Deployed Engineer
**Company:** [Fal](https://hotfix.jobs/companies/fal)
**Location:** San Francisco, CA
**Salary:** $150K-$230K
**Skills:** TypeScript, Python, Postgres, Next.js, Kubernetes, APIs, Serverless, Observability, Distributed Systems, Cloud Infrastructure
**Posted:** 2026-04-20
> Works directly with enterprise customers to deploy and scale AI workloads on fal Serverless platform, debugging issues across frontend/backend/infra, translating needs into product specs, and building POCs. Requires strong TypeScript/Python/Next.js skills and customer-facing technical experience.
## Job Description
## What you’ll work on
- Join enterprise onboarding calls and act as the technical owner for deployments
- Help customers integrate their models into fal Serverless (APIs, scaling, observability, deployment workflows)
- Debug customer issues end-to-end across frontend, backend, and infra layers
- Translate customer feedback into clear product specs, tasks, and engineering priorities
- Work closely with Product + Infra to ensure enterprise needs are shipped into the platform
- Build custom proofs-of-concept or lightweight integrations to unblock adoption
- Identify repeatable patterns across customers and turn them into reusable product features
- Improve internal tooling, onboarding flows, and docs based on real customer pain points

## What we’re looking for
- Strong engineering background (**Proficiency with TypeScript, Python, Postgres, and Next.js**)
- Experience working with customers in a technical capacity (Solutions Engineer, Forward Deployed Engineer, DevRel Engineer, or similar)
- Comfortable jumping into ambiguous customer problems and finding solutions fast
- Ability to understand complex systems and communicate clearly with both technical and non-technical stakeholders
- Strong written communication skills (turning customer conversations into actionable specs/tasks)
- Experience working across APIs, infrastructure, and cloud environments
- High ownership mentality: you take responsibility for customer success end-to-end
- Comfort operating in a fast-moving, low-process environment

## Nice to have
- Experience with serverless platforms, infra products, or developer platforms
- Familiarity with observability tooling (logs, metrics, tracing)
- Background in distributed systems, **Kubernetes**, or cloud-native deployments
- Experience with AI/ML workloads in production
- Experience writing documentation, onboarding guides, or customer playbooks

## Compensation
**$150,000 - $230,000 + equity + comprehensive benefits package**
**Apply:** https://hotfix.jobs/jobs/staff-forward-deployed-engineer-at-fal-c6d7c042-f0fd-4cc6-be90-9ca48c5c4872
**Canonical:** https://hotfix.jobs/jobs/staff-forward-deployed-engineer-at-fal-c6d7c042-f0fd-4cc6-be90-9ca48c5c4872