# Sr. Technical Account Manager, SoCal
**Company:** [Wiz](https://hotfix.jobs/companies/wiz)
**Location:** Remote
**Salary:** $130K-$151K
**Experience:** 8+ years
**Skills:** AWS, GCP, Azure, Oci, Docker, Kubernetes, CI/CD, Infrastructure As Code, Linux, Windows, Cissp, Ccsp, Cloud Security
**Posted:** 2026-05-27
> Senior TAM driving adoption and value realization for strategic cloud security customers. Acts as technical advisor, manages complex enterprise accounts, and bridges customer needs with Product, Engineering, and Sales.
## Job Description
## What you’ll do

### Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
- Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
- Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets
- Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
- Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
- Continuously stay abreast and enabled on new Wiz features and functionality

### Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
- Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
- Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
- Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
- Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
- Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
- Drive and track your customers’ achievement of business goals and realization of value through Wiz
- Report progress and results to key Wiz and customer stakeholders in executive-friendly communications
- Actively drive value based conversations with customer executives and provide meaningful contributions to QBRs/executive briefings

### Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
- Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions
- Manage your book of business and support revenue objectives - Support and manage a book of up to 10 strategic customers, depending on size and complexity
- Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams
- Drive towards utilization/adoption targets for your book of business
- Identify, document, and action on risks (e.g, satisfaction/churn/renewal/health) in customer engagements
- Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives

### Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams
- Develop documentation, mentor TAMs, and develop an area of technical subject-matter expertise
- Partner cross-functionally with internal teams to improve processes
- Assist other TAMs with technical escalations
- Be a cloud security thought-leader by participating in industry events and contributing to community posts and blogs

## What you’ll bring

### Overall
- 8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
- Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect
- B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
- Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes

### Technical Knowledge
- Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional)
- Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
- Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
- Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications
- Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
- Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures
- Demonstrated ability and commitment to continuously learn and master novel and emerging cloud/security technologies

### Account Management and Customer Success
- Proven track record of successfully managing a book of business with 5+ complex enterprise/strategic customers
- Proven track record of building and maintaining executive-level relationships with enterprise/strategic clients, driving significant customer outcomes, and consistently exceeding performance targets
- Expert ability to continuously enable customers on the Wiz platform and proactively assist them in solving problems, ranging from trivial to highly complex and strategic
- Willingness to work across multiple communication channels and platforms to assist your customers
**Apply:** https://hotfix.jobs/jobs/sr-technical-account-manager-socal-at-wiz-296c3abb-a4ab-48c5-8173-db04105b80a8
**Canonical:** https://hotfix.jobs/jobs/sr-technical-account-manager-socal-at-wiz-296c3abb-a4ab-48c5-8173-db04105b80a8