# Senior Salesforce Developer - Service Cloud
**Company:** [Checkr](https://hotfix.jobs/companies/checkr)
**Location:** Denver, CO, Nashville, TN, San Francisco, CA
**Salary:** $110K-$168K
**Experience:** 6+ years
**Skills:** Salesforce, Service Cloud, Apex, Zendesk, DevOps, Agile, AI, SDLC
**Posted:** 2026-05-06
> Develops end-to-end features in Salesforce Service Cloud and Zendesk to boost agent productivity and customer experience. Requires 6+ years Salesforce experience, technical mastery in SDLC/Agile/DevOps, and AI solution design skills.
## Job Description
## What you’ll do

- Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
- Choose the right tool for the job, whether it’s a declarative change, custom Apex/code, or leveraging a 3rd party application.
- Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable, performant, and scalable.
- Design and maintain AI-driven solutions, identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agent's workflow, the overall customer experience, and our development velocity.
- Partner with cross-functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
- Maintain a customer-centric and data-driven approach, monitoring feature performance, troubleshooting issues, and informing future enhancements.

## What you’ll bring

- 6+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
- **Technical Mastery**: A strong command of the full software development lifecycle (SDLC) within an Agile environment, including expertise in DevOps processes and technology.
- **Grit & Resilience**: You tackle complex, ambiguous problems with persistence. You aren't deterred by technical debt; instead, you dig in and find creative ways to deliver results.
- **Urgency & Acceleration**: You operate with a bias for action. You work with a sense of urgency to keep pace with a high-growth environment, ensuring we consistently accelerate outcomes for the business.
- **Flexibility**: The ability to \"flex\" when necessary, moving between different technologies and pivoting quickly as business priorities evolve.
- **Ownership**: A deep sense of accountability for the entire feature lifecycle, from initial design through to production release and maintenance.
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

## What you’ll get

- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
**Apply:** https://hotfix.jobs/jobs/senior-salesforce-developer-service-cloud-at-checkr-3c381da7-5c8e-49a1-873c-4b1c1b5a139b
**Canonical:** https://hotfix.jobs/jobs/senior-salesforce-developer-service-cloud-at-checkr-3c381da7-5c8e-49a1-873c-4b1c1b5a139b