Senior Regulatory Operations Manager
Leads development and execution of scaled regulatory compliance programs for global jurisdictions, managing cross-functional stakeholders and driving risk reduction initiatives with measurable impact. Requires 8+ years in operations or project management in ambiguous environments.
Responsibilities
- Lead the development and execution of successfully scaled programs across discreet compliance verticals, communicating program outcomes to leadership across Cities, Policy, Legal, and regional teams.
- Serve as the lead for your jurisdictions by creating an operational rhythm and managing cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation.
- Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Operations, Policy and Legal to align roadmaps, and drive successful execution with measurable impact.
- Lead product assurance leveraging an eye for detail while keeping a global mindset.
- Support strategic projects to drive efficiency and effectiveness for the Operations team.
Requirements
- 8+ years of work experience in operations, management consulting, and/or project management in a dynamic entrepreneurial environment, ambiguous environments.
- Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives.
- Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, engineering, data science, and policy.
- Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions. SQL knowledge is a plus.
- Ability to make decisions balancing short-term gains with long-term strategic positioning.
- Excellent organizational skills with high attention to detail and quality.
- Excellent written and verbal communication skills, excellent presentation skills.
- Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited by dynamic change.
Compensation
Pay Range: $139,000—$163,000 USD (base pay). Role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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