# Senior Product Strategy & Operations Manager
**Company:** [Canary Technologies](https://hotfix.jobs/companies/canary-technologies)
**Location:** New York, NY
**Salary:** $140K-$180K
**Experience:** 5+ years
**Skills:** SQL, Looker, Tableau, Omni, BI Tools, Analytics, Kpi Frameworks, Data Pipelines, Dashboards, Product Analytics
**Posted:** 2026-02-10
> Owns analytics infrastructure, builds executive dashboards and KPI frameworks, and drives operational cadences connecting Product, CS, Sales, and Data teams. Requires 5+ years in product operations or analytics, SQL proficiency, and BI tool experience in B2B SaaS.
## Job Description
## Responsibilities
- Own Canary's US analytics infrastructure: audit and improve data pipelines, dashboards, and reporting to ensure accuracy, freshness, and trust across Product, CS, and GTM stakeholders.
- Build and maintain executive-ready dashboards and KPI frameworks that drive weekly business reviews, OKR tracking, and board-level reporting.
- Lead operational cadences that connect product execution to business outcomes: sprint reviews, launch readiness, post-mortems, and cross-pod planning.
- Collaborate with Product Leads and PMs to instrument new features, define success metrics, and deliver launch reporting that informs iteration.
- Quantify operational improvements and communicate impact clearly to leadership. Build measurement frameworks that become organizational standards.
- Inform product strategy and roadmap prioritization through data-driven analysis, competitive intelligence, and customer insights that sharpen the team's bets.
- Shape cross-functional planning processes (quarterly OKR setting, monthly business reviews, annual planning) that translate strategy into measurable team commitments.
- Identify systemic inefficiencies across product operations and propose scalable solutions, whether through tooling, process design, or automation.

## Qualifications
- 5+ years in product operations, strategy & operations, analytics, or a related role, ideally in B2B SaaS or technology.
- SQL skills and hands-on experience with BI and analytics tools (Looker, Tableau, Omni, or similar) to build dashboards and data models.
- Track record of owning KPI frameworks, building reporting cadences, and driving data-informed decisions across multiple stakeholders.
- Strong operator with excellent program management skills, bias for action, and ability to drive complex initiatives from strategy through execution.
- Excellent written and verbal communication. Able to present complex analyses to non-technical audiences and build buy-in for operational changes.
- Comfortable working across functions (Product, CS, Sales, Marketing) in a fast-paced, high-growth environment with evolving priorities.
- **Bonus**: Experience in hospitality tech, enterprise SaaS with strategic accounts, or building product analytics at a growth-stage company.
**Apply:** https://hotfix.jobs/jobs/senior-product-strategy-operations-manager-at-canary-technologies-59a114a8-8e3e-4b0f-af45-b7e381d6191b
**Canonical:** https://hotfix.jobs/jobs/senior-product-strategy-operations-manager-at-canary-technologies-59a114a8-8e3e-4b0f-af45-b7e381d6191b