# Senior Environmental Sustainability & ESG Manager
**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Salary:** $142K-$208K
**Experience:** 8+ years
**Skills:** Esg Reporting, Ghg Accounting, Scope 3 Emissions, Sbti Target Setting, Double Materiality Assessment, Csrd, Sasb, Tcfd, Climate Risk Assessment, Carbon Offsets
**Posted:** 2026-06-15
> Lead Twilio's environmental sustainability and ESG programs, including strategy development, regulatory compliance, GHG target setting, and stakeholder reporting. Requires 8-10+ years in sustainability/ESG with expertise in Scope 3 emissions and ESG frameworks.
## Job Description
## Responsibilities

### Strategy, Governance, and Leadership
- Lead the development, maintenance, and long-term evolution of company-wide environmental sustainability and ESG strategies by assessing business priorities, developing strategic recommendations for executive leadership, and driving alignment with enterprise goals.
- Benchmark practices against peers to inform refinements or create new enterprise-level approaches.
- Own long-term oversight for Greenhouse Gas (GHG) target setting; design and execute implementation pathways including internal changes, market-based instruments (SAFc, VPPA), high-quality carbon offsets, and supplier-based sustainability initiatives.
- Maintain and promote sound ESG governance practices, including integration of climate risks into Enterprise Risk Management (ERM) and educating leadership and the Board on emerging ESG developments.
- Develop strategies for internal engagement on climate and ESG initiatives.

### ESG Regulatory Compliance and Reporting
- Track applicable environmental and ESG regulations, standards, and frameworks and support their implementation.
- Manage existing compliance programs and establish new processes where gaps exist.
- Coordinate with Legal, Technical Accounting, and Risk teams to support compliance readiness.
- Oversee project management of voluntary reports (e.g., annual Impact Report), assess emerging trends, and frame strategic considerations for leadership.
- Direct execution and periodic refresh of Climate Risk Assessments and Double Materiality Assessments (DMA).
- Monitor and recommend alignment with third-party reporting frameworks (ESRS, SASB, TCFD) and manage implementation of required programs.
- Support internal and external sustainability reporting with accurate, audit-ready inputs and establish robust data processes for audit trails.

### Commercial Alignment and Stakeholder Management
- Develop strategy for responding to RFPs, customer questionnaires, and inquiries to communicate ESG performance and value proposition.
- Serve as ESG SME during contract negotiations, partnering with Commercial Legal to draft sustainability addendums.
- Review and approve submissions to ESG rating agencies (ISS, CDP, EcoVadis) and monitor peer trends.
- Partner with internal stakeholders to integrate sustainability considerations into strategic programming (grants, procurement).
- Develop targeted strategies to meet stakeholder expectations regarding emerging environmental impacts such as data centers.

## Requirements
- 8-10+ years of experience in environmental sustainability, climate, or related fields and ESG.
- Demonstrated experience executing sustainability programs within established frameworks.
- Proven experience developing and implementing sustainability initiatives within a global organization including management of complex Scope 3 emissions challenges.
- Strong understanding of ESG reporting standards, environmental metrics, and SBTi target setting.
- Experience partnering as a Subject Matter Expert with Legal, Finance, or Compliance functions.
- Experience planning and executing Double Materiality Assessments (DMA) and navigating ESG regulations (CSRD, CA SB253, CA SB261, or others).
- Strong written and verbal communication skills, including executive-ready materials.
- Bachelor's degree required; advanced degree or certifications a plus.

## Nice-to-Haves
- Experience in the technology sector or high-growth environments.
- Familiarity with climate accounting and environmental data systems.
- Proactive in learning and adapting to new systems, platforms, and emerging technologies.
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