# Senior Director, Employee Success
**Company:** [Crusoe](https://hotfix.jobs/companies/crusoe)
**Location:** San Francisco, CA
**Salary:** $225K-$265K
**Experience:** 15+ years
**Skills:** HRIS, Workforce Analytics, Talent Calibration, Performance Management, Succession Planning, 9-Box Talent Matrix, Change Management, Compensation Design, Data Analytics, BI Tools
**Posted:** 2026-04-08
> Leads Employee Success Business Partners to own talent strategy, performance management, organizational design, and retention for critical business units in high-growth AI infrastructure company. Requires 15+ years HR leadership experience scaling global teams.
## Job Description
## What You'll Be Working On

**High-Performance Culture & Calibration**
- Design enterprise-wide frameworks for talent calibration and performance management
- Ensure "last mile" delivery of programs with consistent manager execution

**Leadership Excellence & Manager Coaching**
- Partner with leaders to drive organizational effectiveness
- Coach managers on leading diverse technical, industrial, and global teams

**Organizational Architecture & Design**
- Lead strategic workforce planning and organizational design
- Manage change management during rapid global scaling

**Talent Identification & 9-Box Implementation**
- Direct methodology for high-potential performers
- Implement and oversee 9-Box Talent Matrix for leadership reviews

**Strategic Retention & Engagement**
- Create data-driven retention and engagement programs
- Analyze metrics to reduce turnover and maximize employee lifetime value

**Employee Experience & Growth Advocacy**
- Champion end-to-end employee experience
- Build growth pathways and mobility programs

## What You'll Bring to the Team

- 15+ years of experience in HR leadership, with at least 8 years leading teams in high-growth, global tech or industrial companies
- Experience building programs and processes from 0-1 and navigating growth stages (e.g., 500 to 2,500+ employees)
- Industry depth managing software engineers, data center technicians, and construction/unionized labor
- Commercial & technical mindset with technoeconomic modeling, data analytics, HRIS/BI tools
- High-intensity leadership in high-trust, high-accountability environments
- Elite communication for decision-grade memos
- Global perspective on international labor markets
- 15+ years in HRBP, Employee Relations, or People Operations leadership
- Expertise in compensation design, succession planning, workforce analytics
- Ability to travel 40-50%

## Benefits

- Competitive compensation and equity packages, Restricted Stock Units
- Paid time off, holidays, leave of absence
- Comprehensive health, dental, vision insurance; HSA contributions
- Paid parental leave, life insurance, short/long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits, cell phone stipend
- 401(k) with 4% company match
- Volunteer time off, global travel insurance
- Daily meals allowance

## Compensation Range

Up to $225,000 - $265,000 + Bonus + Restricted Stock Units
**Apply:** https://hotfix.jobs/jobs/senior-director-employee-success-at-crusoe-fa115d9b-94b5-42c8-b0a3-b26897a5f04d
**Canonical:** https://hotfix.jobs/jobs/senior-director-employee-success-at-crusoe-fa115d9b-94b5-42c8-b0a3-b26897a5f04d