Responsibilities

Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
Evaluate merchants, from successful venture-backed startups to well-established institutions by assessing suitability to process on Stripe
Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up on implementation of those improvements
Effectively and clearly communicate, including with other Stripe employees, Stripe users, and Stripe financial partners
Identify trends and further report these to cross-functional teams to enhance detection systems
Contribute to projects to enhance and optimize due diligence strategy systems and tools
Help build and scale processes across the risk operations ecosystem
Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders

Requirements

5+ years of experience in risk management, compliance, or operations in a fast-moving environment
Experience scaling operational processes and driving quantifiable improvements
Experience working cross-functionally on complex problems
Ability to use data to quantify problems, tell a story, and influence a solution
The ability and desire to challenge the status quo
Creative thinker who considers problems from a customer perspective while being pragmatic and solutions-oriented when solving them
Experience analyzing feedback patterns and using those insights to drive process and tooling improvements
You have a lot of ownership, are accountable, and drive towards ambitious goals
Deep empathy for entrepreneurs running a business and motivation to solve problems to empower them

Experience with risk assessment and mitigation strategies in a financial technology environment
Knowledge of payment processing systems and associated risks