# Revenue Operations Manager
**Company:** [PatientNow](https://hotfix.jobs/companies/patientnow)
**Location:** Remote
**Experience:** 5+ years
**Skills:** Salesforce, Gtm Tools, Automation, Salesforce Automation, Proshort, Goodwork, Hex, CRM, Data Analytics, Dashboards, Reports, Lead Scoring, Territory Management, Quota Management, Workflow Design
**Posted:** 2026-04-10
> Designs and scales Sales and Customer Success processes, automation, and GTM systems to drive pipeline, retention, and revenue growth. Requires 5-8+ years in RevOps/Sales Ops in B2B SaaS with strong Salesforce and analytical skills.
## Job Description
## Responsibilities
- Design and improve Sales and Customer Success processes to increase pipeline velocity, conversion rates, and net revenue retention
- Build and manage automation across the GTM tech stack to improve efficiency and scalability
- Own non-Salesforce GTM systems such as Proshort, GoodWork, and Hex, ensuring strong data quality and usability
- Partner with Marketing, Sales, and Customer Success leaders to define KPIs, reporting, and dashboards
- Develop and manage quotas, compensation plans, and commission structures aligned to business goals
- Design and maintain territory and segmentation models across the full customer lifecycle
- Identify gaps and inefficiencies in the funnel and implement solutions to improve performance
- Improve pipeline generation and acceleration through better lead routing, scoring, and follow-up processes
- Analyze data to provide insights and recommendations on growth, retention, and expansion opportunities
- Collaborate with Product, Engineering, Finance, and GTM teams to align systems, data, and processes

## Requirements
- 5 to 8+ years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or similar roles in a B2B SaaS environment
- Proven experience building and scaling GTM processes, systems, and automation
- Strong experience with CRM platforms and GTM tools, **Salesforce** preferred
- Experience designing quotas, compensation plans, and territory models
- Strong understanding of the full customer lifecycle including pipeline, retention, and expansion
- Strong analytical skills with experience building reports, dashboards, and actionable insights
- Experience with automation tools and workflow design
- Ability to operate both strategically and hands-on
- Strong cross-functional collaboration skills across Marketing, Sales, Success, Finance, and Product

## Nice-to-Haves
- Experience in healthcare SaaS, aesthetics, or vertical SaaS
**Apply:** https://hotfix.jobs/jobs/revenue-operations-manager-at-patientnow-29b7552c-4ea1-42c6-90e8-bad99093d6d5
**Canonical:** https://hotfix.jobs/jobs/revenue-operations-manager-at-patientnow-29b7552c-4ea1-42c6-90e8-bad99093d6d5