Programs and Business Operations Lead, Cities
168k – 203kUnited StatesRemote10+ YOE
Summary
Lead strategic regulatory programs and business operations across jurisdictions. Build scalable frameworks, translate regulatory trends into strategy, and influence cross-functional roadmaps for a global platform.
About the role
Responsibilities
- Lead the strategic development and execution of highly scalable programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
- Build and maintain program management frameworks that ensure measurable outcomes, sustainable operations, and readiness to meet evolving legal requirements while ensuring Airbnb’s obligations are met with excellence.
- Translate emerging regulatory trends, data, and cross-functional inputs into actionable business strategies for senior leadership.
- Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks.
- Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness while also aligning with broader business goals.
- Analyze data to identify trends, surface anomalies, and perform the necessary investigation.
Requirements
- 10+ years of experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields, with a strong ability to leverage data and patterns to scale programs effectively.
- Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment.
- Experience building scalable technical solutions and processes to mitigate risks.
- Experience designing and operationalizing regulatory workflows.
- Exceptional communication skills, with the ability to articulate complex information as applicable and required for varied audiences.
- Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management to inform strategy and decision-making, yielding positive outcomes.
- Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives.
Skills
Regulatory OperationsLegal CompliancePolicy ComplianceProject ManagementProgram ManagementStakeholder ManagementData AnalysisRegulatory FrameworksCross-functional CollaborationProcess Design
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