# Professional Services Manager
**Company:** [Setpoint.io](https://hotfix.jobs/companies/setpoint-io)
**Location:** Austin, TX, New York, NY
**Salary:** $95K-$150K
**Experience:** 3+ years
**Skills:** Capital Markets, Credit Experience, Asset Backed Lending, Borrowing Base Reporting, Compliance Reporting, Client Reporting, Data Workflows, Legal Agreements, Structured Processes, Financial Calculations
**Posted:** 2026-05-05
> Manages client delivery of reporting, calculations, and workflows for Setpoint's credit infrastructure platform. Translates client needs and legal agreements into operational logic, partners with Product/Engineering, requires 3-5 years capital markets experience.
## Job Description
## Responsibilities
- Own the delivery of client reporting, calculations, and workflows using Setpoint’s platform.
- Work directly with clients to understand requirements and ensure outputs meet expectations.
- Operate key workflows, ensuring accuracy and timeliness of deliverables.
- Serve as the primary point of contact for questions, discrepancies, and ongoing requests.
- Translate client needs and legal agreements into clear, executable logic within the platform.
- Partner with Product and Engineering teams to improve and scale workflows over time.
- Parse legal agreements and translate requirements into clear operational rules for Product and Engineering.
- Identify opportunities to streamline and standardize repeatable processes.

## Requirements
- 3-5 years of relevant capital markets / credit experience, ideally involving asset backed lending processes and compliance of borrowing base reporting.
- Extreme ownership, build trust, and have a zero defect mentality.
- Comfort working with data, reporting, and structured processes.
- Strong communication skills with ability to explain complex outputs clearly.
- High attention to detail and ability to own deliverables end-to-end.
- Ability to manage multiple priorities in a fast-paced environment.

## Compensation
$95,000 - $150,000 dependent on skills, experience and other qualifications.
**Apply:** https://hotfix.jobs/jobs/professional-services-manager-at-setpoint-io-4db9ae28-d8b2-4fe4-8ede-f39771dc1e50
**Canonical:** https://hotfix.jobs/jobs/professional-services-manager-at-setpoint-io-4db9ae28-d8b2-4fe4-8ede-f39771dc1e50