# Product Manager, Relevance and Personalization
**Company:** [Airbnb](https://hotfix.jobs/companies/airbnb)
**Location:** San Francisco, CA
**Salary:** $232K-$282K
**Experience:** 10+ years
**Skills:** Machine Learning, Search, Recommendations, AI, LLMs, Reinforcement Learning, Contextual Bandits, A/B Testing, Two-Sided Marketplaces, Experimentation
**Posted:** 2026-05-07
> Leads strategy and execution for Airbnb's relevance and personalization AI systems, owning roadmap for guest journey personalization and host feedback loops. Partners with ML engineers and researchers; requires 10+ years PM experience with 3+ in ML/AI products at scale.
## Job Description
## Responsibilities
- Define and drive the roadmap for Airbnb's relevance and personalization platform — from natural language query understanding to multi-turn, context-aware discovery experiences
- Make prioritization calls that balance multiple competing objectives: guest experience, host success, revenue, fairness, and marketplace health
- Partner with ML engineers and applied researchers to shape model strategy, evaluation frameworks, and experimentation design
- Align cross-functional partners — Guest, Host, MarTech, Trust & Safety, Customer Support — on shared goals and sequencing
- Drive the Tripcycle vision: ensuring R&P's intelligence layer connects across the full trip lifecycle, from inspiration through post-trip
- Design and oversee A/B experiments with rigorous metric design and long-term effect measurement
- Translate complex technical tradeoffs into clear decisions for engineering teams and concise narratives for leadership
- Foster an environment where engineers and product managers collaborate on building the future
- Stay close to guests and hosts: synthesize user research, marketplace data, and competitive signals to sharpen your intuition and refine strategy

## Requirements
- 10+ years of product management experience, with at least 3 years on ML, search, recommendations, or AI-powered products at scale
- Track record of owning strategy and roadmap for technically complex systems — not just managing features, but setting direction and making hard prioritization calls
- Strong experimentation fluency: comfortable designing A/B tests, interpreting counterfactual results, and reasoning about proxy metrics vs. long-term outcomes
- Experience working on two-sided marketplaces or platforms where you balanced supply-side and demand-side tradeoffs
- Ability to earn the respect of Staff and Principal-level engineers and researchers — you don't need to write code, but you need to engage at a level that builds credibility
- Clear, structured communicator who can distill complex technical tradeoffs for executives and translate strategic intent into actionable guidance for engineers

## Nice-to-Haves
- Experience with LLM-based products in production — ideally involving evaluation challenges, latency constraints, or safety and guardrail work
- Familiarity with reinforcement learning, contextual bandits, or explore/exploit frameworks in a product context
- Background working alongside applied researchers or with teams that publish externally

## Compensation
Pay Range: $232,000—$282,000 USD (base pay). Role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
**Apply:** https://hotfix.jobs/jobs/product-manager-relevance-and-personalization-at-airbnb-f856aec7-6483-4d48-9910-48845ed9215b
**Canonical:** https://hotfix.jobs/jobs/product-manager-relevance-and-personalization-at-airbnb-f856aec7-6483-4d48-9910-48845ed9215b