Product Design Manager
Leads a team of product designers to craft intuitive, scalable experiences for OpenAI's foundational systems including payments, identity, access, and developer tools. Requires 5+ years managing design teams, systems thinking, and cross-functional collaboration in technical products.
Responsibilities
- Lead design and help shape product direction across OpenAI’s Foundational Systems (consumer and enterprise) on Payments, Identity & Access, and developer/research tools.
- Set a high bar for design quality, delivering clear, cohesive experiences that build trust.
- Manage and grow a team of product designers, fostering a strong culture of craft, ownership, and performance.
- Drive consistency and alignment across complex, interconnected systems.
- Identify and prioritize shared capabilities to unlock scale across the OpenAI ecosystem.
- Partner closely with engineering, product, and research to shape both long-term strategy and near-term execution.
- Use research and insights to deeply understand users and continuously improve the product.
Requirements
- Passion for turning complexity into usable, beautiful experiences.
- Strong design leader comfortable bringing your point of view to a team.
- Can coach a team to ship fast while elevating craft and quality; comfortable diving into details (pixels, edge cases, content).
- Ready to rethink fundamentals from first principles and design AI-native interactions.
- Strong portfolio showcasing excellence in designing and shipping at scale, with strengths in user-centered thinking, craft, systems design, and innovative product patterns.
- 5+ years of experience managing and growing high-performing product design teams (5–10 designers), with focus on craft and systems thinking.
- Comfortable operating across multiple altitudes—from defining design details to shaping system architecture and long-term strategy.
- Experience working on technical, highly cross-functional products, partnering closely with engineering, product, and infrastructure teams.
- Systems thinker able to bring clarity and cohesion across fragmented surfaces.
- Excited by ambiguous, high-leverage problems; can turn complexity into clear, actionable direction.
- Excellent communication and storytelling skills to align teams around a shared vision.
- Excited about shaping how AI-first products should look and behave.
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