Product Design Lead, Contractor Experience
Leads end-to-end product design for contractor experience at Rippling, focusing on payments, invoicing, compliance, and global workflows. Requires 6+ years experience shipping complex products, strong craft skills, and cross-functional collaboration.
What you will do
- Own the end-to-end design for Rippling’s contractor experience, spanning payments, invoicing, payment lifecycle management, and tax/compliance documentation
- Get close to admins and contractors, uncover where workflows break down, and translate those insights into designs that drive clarity, trust, and speed
- Anticipate global needs and edge cases as we expand into new markets, currencies, payment rails, and compliance regimes, future-proofing the contractor experience for scale
- Design capabilities and systems that support both admins and contractors, ensuring experiences are consistent and reliable across Rippling’s platform
- Work closely with Product, Engineering, Risk, Compliance, and Support partners to plan, design, and ship features that compete head-to-head with the best offerings in the market
- Deliver precise designs and prototypes that communicate complex concepts and interactions clearly to engineering teams and stakeholders
What you will need
- 6+ years of professional product design experience with a track record of shipping complex, high-impact products end to end, from planning to QA
- Proven ability to transform complexity into elegant simplicity, whether in fintech, enterprise software, or other demanding domains
- Strong craft skills with proficiency in design tools and the ability to create compelling, detailed design specifications and prototypes
- Strong communication and collaboration skills; you can articulate design decisions clearly and work effectively with cross-functional teams
- Relentless customer focus; you dig deep to understand real user needs and translate those insights into design decisions that solve meaningful problems
- Self-starter mentality with a bias toward action; you thrive in fast-paced environments and turn ambiguity into clarity through thoughtful design exploration
- Familiarity with generative AI design tools and excitement about how they can expand creative possibilities and accelerate workflow
Additional Information
Compensation: Competitive salary + benefits + equity. Pay range: $144,000 - $252,000 USD per year (US Tier 1).
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