# Principal Solutions Engineer, Enterprise
**Company:** [Scale AI](https://hotfix.jobs/companies/scale-ai)
**Location:** New York, NY, San Francisco, CA
**Salary:** $180K-$225K
**Skills:** Python, Java, Cloud, AI/ML, LLMs, Generative AI, Systems Architecture, Data Systems
**Posted:** 2026-04-28
> Leads technical strategy for complex enterprise AI deals, architects end-to-end solutions, advises executives on AI/LLM adoption, and influences product roadmap. Requires deep customer-facing engineering experience, systems architecture across cloud/data/AI, and programming skills like Python/Java.
## Job Description
## Responsibilities

- Own technical strategy and execution for the company’s most complex, high-value enterprise opportunities, acting as the ultimate arbiter of the “technical win”
- Serve as a trusted advisor to executive stakeholders (CTOs, Heads of AI, Engineering leaders), guiding long-term AI/LLM adoption strategies
- Architect and lead end-to-end solution design, from discovery through pilots and productionization, across ambiguous and evolving customer requirements
- Drive cross-functional alignment across Sales, Product, and Engineering to unblock critical technical and business challenges
- Define and shape large, multi-phase Scopes of Work, translating ambiguous customer problems into scalable, production-ready solutions
- Lead high-impact customer engagements, including executive presentations, technical deep dives, and workshops
- Influence Scale’s product roadmap by synthesizing customer insights and advocating for high-leverage feature development
- Mentor and elevate other Solutions Engineers, establishing best practices across demos, pilots, and technical sales strategy
- Drive org-level initiatives that improve win rates, shorten sales cycles, and increase the scalability of the Solutions Engineering function

## Requirements

- Deep technical background with significant experience in customer-facing engineering roles (pre-sales, forward-deployed, or post-sales) at enterprise scale
- Proven track record of owning and closing complex, multi-stakeholder technical deals with Fortune 500 or equivalent enterprises
- Strong systems thinking and architecture experience across **cloud**, **data**, and **AI/ML** systems
- Hands-on experience with programming languages such as **Python**, **Java**, or similar, with the ability to prototype and validate solutions when needed
- Experience operating as a senior technical advisor to executive stakeholders, with strong presence and credibility
- Demonstrated ability to navigate ambiguity, influence without authority, and drive alignment across diverse teams
- Exceptional communication skills, with the ability to translate between business, product, and technical audiences
- High degree of ownership, intellectual curiosity, and bias for action in fast-paced, ambiguous environments

## Nice to Haves

- Deep experience with **Generative AI** / **LLM** applications in enterprise environments
- Background in forward-deployed engineering or building production-grade **ML** systems
- Experience in regulated industries such as financial services, insurance, or healthcare
**Apply:** https://hotfix.jobs/jobs/principal-solutions-engineer-enterprise-at-scale-ai-072106b7-9504-440b-9241-d21699b0fcac
**Canonical:** https://hotfix.jobs/jobs/principal-solutions-engineer-enterprise-at-scale-ai-072106b7-9504-440b-9241-d21699b0fcac