People Experience Program Manager
Manage new hire orientation and performance review programs at Instacart, bringing structure, automation, and operational excellence to employee experience initiatives. Requires 5+ years in program management or L&D with AI tool experience and SF Bay Area location.
Responsibilities
- Manage new hire orientation program: logistics, vendor relationships, and operational infrastructure
- Execute performance review cycles: timelines, stakeholder alignment, communications, and cross-functional coordination
- Document, optimize, and automate manual processes in people programs
- Manage vendor relationships end-to-end including procurement, contract renewals, and partnership management
- Facilitate virtual and in-person orientation components
- Contribute to content iteration and design process as partner to strategy owners
- Track budgets for swag, logistics, and related expenses
Requirements
- 5+ years in program management, learning & development, talent development, or related people/HR function
- Hands-on experience using AI tools in a professional context
- Demonstrated ability to manage cross-functional projects from inception to completion
- Proven experience facilitating learning or orientation content for diverse audiences
- Track record of managing vendor relationships end-to-end: procurement, contract renewals, and ongoing partnership management
- Located in the SF Bay Area with ability to support in-person orientation components in San Francisco office
Nice-to-Haves
- Bachelor's degree or equivalent professional experience
- Experience with instructional design tools and/or learning management systems
- Certification in project management (PMP, CAPM, or equivalent)
- Experience applying AI to automate or redesign people programs at scale
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