Partnership Specialist, Meal Program (Remote)
Partnership Specialist responsible for acquiring, onboarding, and training restaurant partners to power ezCater's Meal Program. Requires 3+ years of sales or onboarding experience with strong communication and relationship-building skills.
Responsibilities
- Identify appropriate restaurant partners from the ezCater marketplace and call restaurants to grow a strong supply network
- Navigate conversations surrounding program benefits, partnership expectations, commission, operational capacity, delivery logistics, and menu
- Track strategies for driving successful engagement with restaurants and onboard them onto the Meal Program
- Collect requirements from restaurants and communicate information to internal teams
- Document process and progress in CRM to maintain an organized pipeline
- Directly train, own communication with, and be responsible for new restaurant performance as they execute their first orders
- Identify the best restaurants in the supply network to meet customer needs
Requirements
- 3+ years of relevant experience, ideally in a sales or onboarding/implementation role
- Experience operating in a high performing culture
- Ability to create quick relationships that generate strong results
- Highly productive and clear communication skills; handle multiple emails, phone calls, and trainings daily
- Experience juggling multiple goals simultaneously and keeping multiple parties informed
- Adaptability to fluctuating demand and fast growth
- Scrappy, beyond-helpful attitude with a strong work ethic
- Critical thinking to improve processes, systems, and expectations
- Ability to travel up to 5 days per quarter for team gatherings and events
Nice-to-Haves
- Eagerness to grow new initiatives and support restaurant partners and customers
Compensation & Benefits
- Market competitive salary, stock options
- 12 paid holidays, flexible PTO
- 401K with company match
- Health/dental/FSA, long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from Boston office or home
- Employee meal program when in office
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